What You Need To Know About PCMH 2017
In a move designed to make PCMH more adoptable, NCQA overhauls its standards and gets more involved with practices. Amanda Ciadella tells us what we need to know about the new program.
Posts
Enhancing Customer Service the Disney Way: The Psychology of Intention
Whitney Smith writes an account of what she learned at Disney and shares tips and tricks to incorporate the principle of ‘intentionality’ into any practice.
Meaningful Use and Quality Reporting
Jose and Susanne discuss the reasons why reporting data is significant and necessary.
Plan. Do. Study. Act.
Watch how HRHCare uses PDSA for quality improvement.